Two people outdoors, one holding good to go pouch while the other pours boiling water to prepare it.

Shipping, Returns & Discounts

SHIPPING POLICY

ONLINE ORDERS SUBJECT TO 1-3 DAYS PROCESSING BEFORE SHIPPING

We only process and ship orders Monday-Friday, excluding holidays. Please plan accordingly.

Expected delivery dates do not come with a money-back guarantee.

Please feel free to contact us at customerservice@goodto-go.ca with any special circumstances or requests.

Free Shipping:

We offer free shipping on orders with a subtotal over $70 CAD.

ORDERS WITH DISCOUNTS MUST EXCEED $70 SUBTOTAL AFTER THE DISCOUNT IS APPLIED TO RECEIVE THE FREE SHIPPING OPTION.

Shipping Disclaimer:

We ship orders to the address provided during checkout. Please double check your shipping address before submitting the order, and make sure ALL necessary details are entered. We are not responsible for orders shipped to an incorrect address that was entered.

If you placed an order that was returned to us due to missing address information (such as Apt. #, buzz code, etc.), you may be subject to return shipping fees.

RETURN POLICY

Good To-Go cannot accept returns on ANY FOOD ITEM unless it is damaged or defective upon receipt. If you purchased extra meals please stick them in your kitchen cabinet for that unexpected dinner party.

Returns are refunded to the original form of payment.

 

HOW TO PROCESS A RETURN

To process a return please, contact us at customerservice@goodto-go.com.

 

DISCOUNTS

Discounts are valid for a limited time only. Good To-Go reserves the right to modify or cancel discounts at any time without notice.

All discounts issued are for future orders and cannot be used retroactively.

Discounts are for in stock items only.

If you have an inquiry regarding shipping & returns, feel free to contact us using the form below or by emailing customerservice@goodto-go.ca